Client Care
Client Care Specialist
Irvine, CA Full-time
About this role
Be the first warm, professional voice prospective clients hear. Conduct intake calls and guide families through next steps with empathy.
What you'll do
- Conduct intake calls and qualify prospective clients
- Schedule consultations and manage CRM records
- Follow established intake scripts and workflows
What you'll bring
- 2+ years client-facing experience (legal, hospitality, or sales)
- Excellent phone presence and written communication
- Comfort with CRM tools and structured processes